Shipping policy

Thyra Shipping & Delivery

We aim to get your order to you as quickly and safely as possible, so you can begin your Thyra journey with complete confidence.✨


Processing Time

All orders are processed on the same business day after payment confirmation.

Once processed, your order will be prepared for carrier collection on the following business day.

As soon as your order has been dispatched, you'll receive a shipping confirmation email with tracking details so you can follow your delivery every step of the way.


Delivery Time (By Region)

We partner with trusted international shipping carriers to provide reliable worldwide delivery.

🇺🇸 United States
Estimated delivery: 7–10 business days

🇨🇦 Canada
Estimated delivery: 8–12 business days

🇬🇧 United Kingdom
Estimated delivery: 7–10 business days

🇦🇺 Australia & New Zealand
Estimated delivery: 7–12 business days

🇸🇬 Singapore
Estimated delivery: 7–10 business days

🌏 Asia & Rest of the World
Estimated delivery: 8–15 business days

Most customers receive their order within these estimated timeframes after dispatch.


Please Note

While we strive to deliver every order as quickly as possible, delivery times are estimates only and may occasionally vary due to circumstances beyond our control, including:

• Carrier or airline delays
• Customs clearance (where applicable)
• Peak holiday or promotional periods
• Local courier or weather-related disruptions

We appreciate your patience and understanding should any unexpected delays occur.


Tracking Your Order

Every Thyra order includes a tracking number.

Once your order has been shipped, you'll receive an email with your tracking information.

Please allow up to 48 hours for tracking updates to appear after dispatch.


Customs, Duties & Taxes

For international orders, customs duties, import taxes, or local handling fees may apply depending on your country's regulations.

Any applicable customs charges are the responsibility of the customer.


Discreet & Private Shipping

Your privacy matters to us.

Every Thyra order is shipped in plain, discreet packaging with no product name or sensitive information displayed on the outside.

Shop with complete confidence knowing your order will arrive privately and securely.


Need Help? We're Here For You

If you have any questions about your order, shipping, or delivery, our support team is always happy to help.

📩 info@thyra.co

We aim to respond to all enquiries within 24–48 business hours.