Refund policy

30-Day Risk-Free Promise 💖

We want you to feel completely confident in your purchase.

That’s why every order is covered by our 30-Day Risk-Free Promise, starting from the day your order is delivered.

If it’s not quite what you expected, simply reach out to us within 30 days and we’ll guide you through the return process step-by-step.

📩 Email us anytime at: info@thyra.co

Our support team is here to make the process smooth, simple, and stress-free.

To ensure a smooth return experience:

• Items should be in original condition
• Original packaging is preferred where possible
• Returns must be approved before sending them back

Once approved, you can return your item using a tracked shipping method of your choice so it can be safely received and verified.

Return shipping costs are the responsibility of the customer.

We recommend using a tracked service to ensure your return arrives safely — this helps us process your refund quickly and without issues.

Once your return is received and inspected, your refund will be processed according to our standard timeline.

We always aim to keep things fair, transparent, and hassle-free — so you can shop with peace of mind.